Gerhard Coetzee

Founder, Inicio

Rugby player turned e-commerce specialist. He has sold property, led sales teams and built his own companies, and now helps online brands grow from Los Angeles.

Scroll the story
Where it starts · South Africa

Born in South Africa

Everything that follows started here. South Africa is where he learned to compete, to play for the people next to him, and to start again when the ground shifted.

Fig. 0 Home. Nine provinces, Gauteng marked in blue.
Chapter 1 · The team

A rugby player first

Rugby taught him what a team can do when it trusts the people leading it. When that chapter closed, he started again from zero.

Fig. 1 The player. Fifteen on the field, one direction.
Chapter 2 · Starting over

Becoming an e-commerce specialist

He went to work inside an online brand and learned the business from the ground up: how a store wins traffic, turns it into customers and keeps them coming back. He earned certifications in SEO, digital marketing and web design, then went independent.

Fig. 2 The desk. Traffic, conversion, retention, one screen at a time.
Chapter 3 · Cape Town property

Selling real estate

In 2021 he moved into property in Cape Town, learning to win listings, negotiate and close. Every sale showed him how trust is built with a buyer, and how quickly it is lost.

Fig. 3 The listing. One agent, one house, one board that finally says sold.
Chapter 4 · Leading people

Leading teams

He rose to manage a sales team, then went on to lead teams across his own companies. He learned that teams fail when the people at the top lose touch with the people doing the work, and he builds every team to close that gap.

Fig. 4 The meeting. One leader standing, close enough to be followed.
Chapter 5 · Operator first

Building his own companies

He co-founded a telehealth company and built Inicio into a consulting firm for e-commerce brands, covering conversion, customer journeys, retention and now card processing. Every system Inicio offers, he tested on his own businesses first.

Fig. 5 The whiteboard. Product, process, team, result.
Chapter 6 · Cape Town to Los Angeles

Based in Los Angeles

Today he lives in Los Angeles, California, as a full-time student and entrepreneur. He studies management at UCLA Extension, putting structure behind what the field taught him, while running his companies.

33.92°S 18.42°E → 34.05°N 118.24°W · 16,060 km
The mission

A world full of leaders everybody can align with.

“I know what works and why it works, because I've tested it myself. The hardest problems were never the strategy. They were teams unwilling to change, and leaders too stubborn to see they were the problem.”
Gerhard Coetzee, Founder
Get in touch

Tell me what you're building.

Send a few lines about your business and where it's stuck. Gerhard reads every message and replies within two business days.

  • Conversion and customer journeys
  • Card processing, standard and high-risk
  • Leadership and team structure